More Than Review Collection. The Complete Reputation Stack.
Broadly charges $187/mo for review collection — and that's basically it. For just $12/mo more, ReviveLocal gives you AI review management, automated review requests, and customer reactivation. Three tools instead of one, no contracts.
Why Businesses Are Leaving Broadly
Based on publicly available user reviews and published pricing as of 2026-03.
Paying $187/mo for Reviews Only
Broadly focuses almost entirely on review collection. It lacks AI review response drafting, customer reactivation campaigns, and the depth of integrations that growing local businesses need. For a similar price, ReviveLocal gives you three powerful tools instead of one.
Billing and Cancellation Headaches
Users on review sites report difficulties with Broadly's billing practices, unauthorized charges, and frustrating cancellation processes. ReviveLocal is month-to-month — cancel in your dashboard, no phone calls or disputes needed.
No Customer Reactivation Tools
Broadly can help you collect reviews, but it can't help you bring back customers who haven't visited in months. ReviveLocal's Reactivation Engine automatically identifies and re-engages lapsed customers via SMS and email — turning your existing customer list into recurring revenue.
ReviveLocal vs Broadly: The Real Comparison
| ReviveLocal | Broadly | |
|---|---|---|
| Monthly Price | $199/mo (3 tools included) | $187/mo (reviews only) |
| Contracts | Month-to-month, cancel anytime | Users report cancellation difficulties |
| AI Review Responses | Included — AI drafts responses in seconds | Not available |
| Review Requests | Automated after every purchase | Automated review requests included |
| Customer Reactivation | Built-in SMS + email campaigns | Not available |
| POS Integrations | Square, Stripe, ServiceTitan, Housecall Pro, Jobber, QuickBooks, and more | Limited integrations |
| Setup Time | Up and running in 15 minutes | Basic setup process |
| Billing Transparency | Clear pricing, no disputes | Users report billing disputes and unauthorized charges |
What You Get with ReviveLocal
Three tools that actually move the needle — for $199/mo total.
AI Reputation Manager
AI reads every review and drafts a professional, on-brand response in seconds. You copy, paste, done.
- AI-drafted responses for every review
- New review alerts in real time
- Competitor review monitoring
- Weekly reputation reports
Review Requests
Automatic review request emails sent after every purchase. Perfectly timed, zero effort.
- Automated after every sale
- 90-day dedup prevents spam
- Works with Square, Stripe, and more
- Customizable email templates
AI Reactivation Engine
Automatically re-engage past customers who haven't visited in months via SMS and email.
- Identifies lapsed customers automatically
- SMS + email reactivation campaigns
- ROI tracking per campaign
- Turn past customers into repeat revenue
ReviveLocal Pro
Reputation, review requests, and customer reactivation — all in one
One new rebooking at $500 covers 2+ months
Start Free Trial →Switching from Broadly — Common Questions
Will I lose my existing Google reviews if I switch from Broadly? +
No. Your Google reviews belong to your Google Business Profile, not to Broadly. Switching reputation management tools has zero impact on your existing reviews. ReviveLocal connects to your Google Business Profile and starts managing your reviews immediately.
What does ReviveLocal do that Broadly doesn't? +
Two major things: (1) AI-powered review response drafting that writes professional, contextual responses to every review in seconds, and (2) a customer reactivation engine that automatically reaches out to past customers who haven't visited in a while via SMS and email. Broadly focuses on review collection — ReviveLocal gives you the full toolkit to manage your reputation and drive repeat business.
Is ReviveLocal more expensive than Broadly? +
ReviveLocal is $199/mo and Broadly is $187/mo — just $12/mo more. But ReviveLocal includes AI review management, automated review requests, and customer reactivation. Broadly only covers review collection. You get three tools for the price of one. No setup fees, no add-on charges, no contracts.
How long does it take to switch from Broadly to ReviveLocal? +
Most businesses are set up with ReviveLocal in under 15 minutes. Connect your POS integration, customize your review request email, and you're live. You can even run both platforms simultaneously during your transition.
Does ReviveLocal work with my existing tools? +
ReviveLocal integrates with Square, Stripe, ServiceTitan, Housecall Pro, QuickBooks, Jobber, and more. If your POS isn't listed, you can upload a customer spreadsheet. We're adding new integrations regularly based on what our customers need.
See How ReviveLocal Compares to Others
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